Monumental Services

Monumental Services are offered in English and Dutch, on-line or in person whenever restrictions for COVID-19 allow. All my services can be tailor-made to suit your team’s requirements for in-house training.


I offer one-to-one confidential coaching sessions, either in person or on-line, empowering Assistants to take control of their career and to be the best that they can be. Are you stuck in your career and unsure of what to do next? Is there a conflict you’d like to resolve? We will work on your goals and find the path that will help you to reach them.

Person-Centered Counselling

Do you find yourself struggling with an issue in your personal life that you just can’t seem to sort out on your own?  I offer confidential counselling sessions, face-to-face or by Skype. I work with the Person Centered Approach, focussing on you and your needs. You are always in the driving seat. I am simply the navigator, showing which alternative routes there may be to discover a path to a better destination.


My in-company mentoring programme “Secrets of a Successful Assistant” is aimed at small groups or teams of Assistants who are looking to enhance their professional development by sharing their experiences and learning from each other.


A continuous theme in my life has always been ‘Never Stop Learning’.  I would not have achieved my career goals had I not been actively focussed on my self-development.  For Assistants who are serious about being the best they can be, I offer interactive workshops and one-to-one training including the following topics:

Making Monumental Teams

How your team of assistants can come together to be more effective, more efficient and more productive – and have more fun.

Monumental Problem Solving

“A problem shared is a problem halved” is a well-known saying, and it’s completely true.  In this session, we will discover the power of group problem solving by using different points of view, creative thinking and removing barriers that get in the way of our solutions.

Tell it like it is

One of the most frustrating issues that Assistants talk to me about is when communication breaks down, particularly giving and receiving constructive feedback.  This session is all about practicing how to get your words across without being afraid of your emotions, without fear of reprisal and without being worried that you will damage the relationship. Here’s a taster: My #AdminChat YouTube session for Executive Secretary Magazine on The Art of Foolproof Feedback.

Leading a Monumental Team

Teams of Assistants can sometimes be like a wheelbarrow of frogs – almost impossible to manage.  Well, it’s actually not that hard.  If you are looking for the skills that will help you to become a leader of a Monumental team of Assistants, now or in your next job – then this session covering authenticity, motivation, delegation, collaboration, performance management and communication is the one for you.

Monumental Presentations

Does the thought of standing up to speak in front of a group of people reduce you to a quivering jelly?  Look no further.  This workshop will give you the skills and the confidence to shine in front of an audience, to know what to put in and what to leave out and how your body and your voice will help you to tell your story with courage, conviction and confidence.

Conference Speaking

I am passionate about sharing my knowledge to motivate and inspire Assistants at all levels to be the very best that they can be.  I speak at international conferences for Assistants on a variety of subjects relevant to the profession, including:

A Leader? ME??

We work with executives every day, and we can learn much from their leadership styles.  In fact, using leadership skills can make us better Assistants.  You are the leader of your own life, and those around you.  Learn how to be a leading assistant, so that you can take responsibility and accountability for everything you do, and become a role model for those around you.

What to do when the sky falls? The Art of Resilience

“Life is what happens while you’re making other plans” John Lennon wrote those words and anyone who has been through a life-changing event will know how hard it is to cope when the unexpected happens, or whenever the sky falls in.  Learn how to increase your resilience so that you can carry on and bounce back from adversity stronger than ever.

“This is a Man’s World?” Surviving in a male-dominated industry

Yes, we need to recognize our strengths and refuse limitations when most of the people we work with are men, but how?  What are the invisible rules of working in a male dominated environment and how do we manage them, certainly not by becoming a man in a skirt!

Innovative Thinking for Executive Assistants

How do you get a giraffe into a fridge?  Well, you probably wouldn’t want to, but it certainly takes innovative thinking.  To be successful, Assistants need to be on the lookout for different ways of doing things, that’s how you change things.  Motivation leads to creation, so free your mind, and the rest will follow.

Monumental Decision Making

What’s the worst decision you ever made?  Faced with the same situation today, you probably would do something very different.  I can show you how to avoid falling into the ‘it seemed like a good idea at the time’ trap.